How do I download a document from Office 365?

Category: Office 365

You can download a document from Office 365 by selecting the option to download the document, selecting the appropriate file format, and saving the document to your computer.

How do I restore my Tridium Niagara system from a backup?

Category: Tridium Niagara

To restore your Tridium Niagara system from a backup, navigate to the Restore section in the Niagara Workbench, select the backup file you want to restore, and follow the prompts to restore the system...

How do I contact technical support for PETra?

Category: PETra

You can contact technical support for PETra by submitting a support request through the software, contacting the vendor's support team, or consulting the software documentation.

How to Setup Microsoft 365 OAuth authentication for use with Hesk

Category: Knowledgebase

This guide works with Hesk version 3.4.0 and newer. To use OAuth, please upgrade to the latest version of Hesk. Setting up OAuth (modern) authentication requires a bit of work and configuration;...

How do I populate "Submit a ticket" form fields?

Category: Knowledgebase

As of version 2.6.x HESK allows you to automatically fill the "Submit a ticket" form fields with custom values. To fill an input field, the data needs to be sent to the "Submit a ticket" form in eithe...

Zebra Barcode reader (Zebra DS8100), Control Characters Are Not Being Transmitted

Category: General

Control Characters Are Not Being Transmitted Article ID:000013301  •  November 15, 2022 This article resolves the issue where Control characters are not transmitted by the scanner. Issue / Question ...